Notes
Reflections through time
On product thinking and making useful things.
- 01Product practice · Draft
Practical product strategy
What a product strategy actually is, and a simple three-tier model for writing one down.
- 02Product practice · Draft
Barriers to adoption in B2B
Why customers and their users resist complex systems, and how to plan for it.
- 03Gaming systems · Draft
Land-based casino systems primer
A tour of the systems behind a casino floor, and why they are so much harder to get right than igaming.
- 04Gaming systems · Draft
Why omnichannel gaming disappoints
Why joining land-based and online gaming so often disappoints, and where the channels really meet.
- 05Gaming systems · Draft
Carriers of value in a casino
Cash, chips, plaques, tickets, CPVs, wallets and markers: what each one is, and which of them can be played.